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Here at HockeyMonkey.ca, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at 800.343.6162 if you have any questions regarding an order, shipping, products and returns. The customer service department is ready to assist you Monday through Friday from 7:00 AM to 6:00 PM Central Time and on Saturday from 7:00 AM to 3:00 PM Central. The customer service department is closed on Sunday. We offer a variety of contact methods; you can call us using the telephone, e-mail us or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.

Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your e-mail. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order.