HockeyMonkey.ca Best Price Guarantee
Here at HockeyMonkey.ca, we are committed to providing low prices on your favorite Hockey equipment products. If you happen to find a lower price from a Canada-based authorized online retailer on an identical, in-stock product, tell us and we’ll match it!
In order for us to match a competitors’ price, the following guidelines must be met:
We are unable to honor price match requests:
- The item must be currently in-stock at the competitor’s website and on HockeyMonkey.ca at the time of the price match request.
- The price and availability of the identical product must not change until the price match verification has been performed.
- The competitor must be an authorized online retailer for the brand of product.
- The item must be sold and fulfilled directly by the competitor.
In order to apply for a price match:
- From auction sites, marketplaces or third party-sellers.
- On products that are subject to manufacturer imposed pricing restrictions.
- On products that include rebates, coupons, gift certificate with purchase, bundled discounts, gift with purchase or buy one – get one offers.
- On products that are listed as part of time-limited sales events (such as Boxing Day, Black Friday or Cyber Monday), closeouts, liquidations, going out of business sales and loyalty program offers.
- Price mistakes or typographical errors.
- Prices from physical retail locations.
- On products that are damaged, used, refurbished or blemished.
- On previous purchases.
- Made via telephone, e-mail or live chat.
- Add the item you wish to price match to your shopping cart.
- During checkout, please use the space provided for comments and include the competitors’ website address and price of the product you would like to price match.
- Complete and submit your order.
- Prior to processing your order, we will evaluate your price match request. If it is accepted, your order will be processed without further delay. If is not accepted, we will notify you.
The price and availability of the product must be visible at the time our price match verification is performed. If the price has increased or the identical product is no longer available, the price match request will be denied. Sales Tax will be calculated where required by law and is not taken into account for price match requests. HockeyMonkey.ca has the final decision when considering a price match request. HockeyMonkey.ca reserves the right to update or modify the terms of the policy at any time.
Authorized Online Retailers that we will price match: ProHockeyLife.com, TrioHockey.ca, HockeySupremacy.com, TheHockeyShop.com, Sportium.ca, CycloneTaylor.com, SportsZoneCanada.com & TheGoalieCrease.com.