HockeyMonkey.ca Rebound Rewards

HockeyMonkey.ca Rebound Rewards Program

You can now earn up to 9% in rewards for almost every product you purchase, with our Rebound Rewards Loyalty program. Earning Rebound Rewards is super easy, just register an account and place your orders while you’re logged in! Then, when your rewards are ready, they’ll be added to your account and you'll be notified by e-mail!  Your Rebound Rewards tier is determined by how much you’ve spent in the last 365 days. The more you spend, the more you earn in Rewards!

Here's how it works:

Earn: Create an account and place your order while logged into your account.

Redeem: One full calendar month after you placed your order, your Rebound Rewards will be added to your account.

Score: Simply apply your Rebound Rewards during checking. Saving has never been so easy!

 

 Reward TierAmount Spent in Last 365 DaysRewards Towards Future Orders
 Rebound Rewards Platinum$2,500.00 & Up9% Of Qualifying Purchases
 Rebound Rewards GoldBetween $1,000.00 and $2,499.997% Of Qualifying Purchases
 Rebound Rewards SilverBetween $0.00 and $999.995% Of Qualifying Purchases

 


Rebound Rewards Frequently Asked Questions

How do I register for Rebound Rewards?

To register for Rebound Rewards, simply create a HockeyMonkey.ca customer account. Upon creating your account, you’ll automatically be placed in the Rebound Rewards Silver tier. That’s it!

Does it cost anything to register for Rebound Rewards?

Nope. Signing up for Rebound Rewards it totally free and there aren’t any ongoing membership fees.

How do I earn Rebound Rewards?

To earn Rebound Rewards, all you have to do is place an order for eligible products while logged in to your HockeyMonkey.ca customer account.

How is my Rebound Rewards tier determined?

Your Rebound Rewards tier is determined by the amount you have spent, excluding tax and shipping, on qualifying product over the past 365 days while logged into your HockeyMonkey.ca customer account. If the amount you’ve spent in the last 365 is between $0 and $999.99, you qualify for Rebound Rewards Silver. If the amount you’ve spent in the last 365 is between $1,000.00 and $2,499.99, you qualify for Rebound Rewards Gold. If the amount you’ve spent in the last 365 is over $2,500, you qualify for Rebound Rewards Platinum.

How are my Rebound Rewards calculated?

To register for Rebound Rewards, simply create a HockeyMonkey.ca customer account. Upon creating your account, you’ll automatically be placed in the Rebound Rewards Silver tier. That’s it!

What products are eligible for Rebound Rewards?

All regular-, sale- and clearance priced products are eligible to earn Rebound Rewards.

What products are not eligible for Rebound Rewards?

The only products that are not eligible for Rebound Rewards are E-Gift Certificates. The purchase of E-Gift Certificates do not earn Rebound Rewards. Rebound Rewards may not be used towards the purchase of Rebound Rewards. Orders paid for, in part with or entirely, an E-Gift Certificate will earn Rebound Rewards.

How long are my Rebound Rewards valid for?

Rebound Rewards are valid for ninety days from the date of issuance.

How do I know what Rebound Reward tier I belong to?

To check your Rebound Rewards Tier, simply log into HockeyMonkey.ca and click the ‘My Account’ link at the top of the page. Then, on the left menu click ‘My Rebound Rewards’.

How do I view my Rebound Rewards balance?

To view your Rebound Rewards balance, sign in to your HockeyMonkey.ca and click the ‘My Account’ link at the top of the page. Once your account page loads, click ‘My Rebound Rewards’ on the left menu. The Rebound Rewards page contains displays your current balance, the earnings for each order, the expiration of available balances, and your balance history.

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When can I use my Rebound Rewards?

Rebound Rewards are sent on the first day of the month, one full calendar month after the order was placed. For example if an order was placed on July 15th (or any other day in July), the reward would be available on September 1st.

Will I be notified if I have Rebound Rewards to use?

Yes. You will an e-mail receive a notification when Rebound Rewards are added to your account. You’ll also receive notifications that will alert you to Rewards that are approaching expiration.

Can I opt-out of receiving Rebound Reward notifications?

Yes. You can opt out of receiving Rebound Reward notifications by disabling the notification checkboxes on the ‘My Rebound Reward’ page in your account. Unsubscribing from our marketing emails does not unsubscribe you from receiving Rebound Reward notifications.

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Can I receive Rebound Rewards if I placed my order as a Guest?

Unfortunately, it is not possible to earn Rebound Rewards if your order was placed using as a guest. We are unable to retroactively link orders placed as a guest to a registered account.

How do I redeem my Rebound Rewards?

While logged into your account, you will be provided the option to apply Rebound Rewards to your order in the Payment Method section of the checkout. Simply click the ‘Apply Rebound Rewards’ button. 

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Why can’t I redeem my full balance?

Rebound Rewards can only be redeemed in full dollar denominations. For example, if your reward balance is $15.34, only $15.00 in rewards can be applied to an order. The balance will remain available to future orders prior to expiration.

Can I specify how much of my Rebound Rewards balance to apply to my order?

No – If your Rebound Reward balance is less than the order total, and you elect to apply Rebound Rewards to the order, the full balance will be applied. If your balance is greater than the order total, the difference will remain available for future use.

Can I link my Rebound Rewards from another MonkeySports website?

We are unable to link Rebound Rewards from any of our other websites.

Can I use my HockeyMonkey.ca Rebound Rewards on another MonkeySports website?

No – Rebound Rewards may only be used on the site through which they were issued.

If I use a Rebound Reward on an item and decide to return the item, what happens to my rewards?

Once your Rebound Rewards are redeemed, we are unable to re-issue rewards in the event of a merchandise return.

Can I have multiple accounts on one website?

Yes – although it would be in your best interest to utilize one account to maximize your rewards and qualify for Free Shipping more quickly.

Can I trade my Rebound Rewards to somebody else?

No – Rebound Rewards are non-transferrable. Rebound Rewards may only be used by the customer they were issued to.

Can I earn or redeem Rebound Rewards at a MonkeySports Super Store?

No – Rebound Rewards cannot be earned or redeemed at the MonkeySports Super Stores.


HockeyMonkey.ca Rebound Rewards Terms & Conditions

HockeyMonkey.ca is proud to offer our very own loyalty program, Rebound Rewards. Customers can earn between 5% and 9% in Rewards for purchases of eligible products. The reward a customer qualifies for is dependent on which tier they are a part of. The tier is based on the amount a customer has spent while logged in to their customer account over the past 365 days. Participation in Rebound Rewards requires a valid e-mail address. Membership in the Rebound Rewards Program is subject to all applicable laws and regulations and is void where prohibited by law.

Rebound Rewards are earned on the amount of customer purchases after all applicable discounts are applied and before shipping and tax is imposed. Eligible customer purchases include sale-, regular- and clearance-priced merchandise, but exclude the purchase of E-Gift Cards.

Rebound Rewards will be issued for all orders placed during a calendar month on HockeyMonkey.ca. Orders placed through a guest user are not eligible for Rebound Rewards, even if the e-mail address matches a customer account. Rebound Rewards are issued one full calendar month after the qualifying order(s) have been through the customer account. Rebound Rewards are valid for a period of ninety days. Once a reward has expired, it cannot be reactivated or used.

Rebound Rewards is not legal tender. No cash back. Rebound Rewards cannot be applied to the price of Shipping. Offer can be redeemed with any other offer but cannot be redeemed for cash. Rebound Rewards are non-transferable, and they are valid only for the site from which they were issued.

Rebound Rewards will be applied prior to percent-off total purchase discounts. HockeyMonkey.ca Rebound Rewards may not be redeemed: (1) as price adjustments on prior purchases; or (2) to purchase Gift Cards; or (3) at retail store locations; (4) for team orders. Some exclusions may apply including items subject to the minimum advertised pricing. Orders deemed to be 'bulk' or 'team' may not qualify for Rebound Rewards.

Merchandise returned for refund is not eligible for Rebound Rewards; the value of returned merchandise will be deducted from the order subtotal to reflect the earned amount. If merchandise purchased earning a HockeyMonkey.ca Rebound Reward is subsequently returned or price adjusted, the value of the HockeyMonkey.ca Rebound Rewards previously earned and/or the amount of the merchandise refund may be reduced to reflect any unearned value. The return value of merchandise purchased with a HockeyMonkey.ca Rebound Rewards may also be subject to adjustment.

HockeyMonkey.ca reserves the right to terminate program membership and take appropriate administrative and/or legal action if it suspects fraud, misrepresentation, abuse, or violation of the program’s terms and conditions. The Rebound Rewards Program is offered entirely at the discretion of MonkeySports Inc., and it may, at its sole discretion, cancel or modify program rules, benefits, participation, regulations, earning and redemption structure without any notification.

HockeyMonkey.ca Rebound Rewards Revamped!

You can now earn up to $9.00 in rewards for every $100.00 you spend, with our revamped Rebound Rewards Loyalty program. Earning Rebound Rewards is super easy, just register an account and place your orders while you’re logged in! Then, when your rewards are ready, they’ll be e-mailed to you! Your Rebound Rewards tier is determined by how much you’ve spent in the last 365 days. The more you spend, the more you earn in Rewards!

Here's how it works:

  1. Earn: Place your order while logged into your account.
  2. Redeem: One full calendar month after your order was placed, your Rebound Reward code will be active.
  3. Score! Saving has never been so easy!
Reward TierAmount Spent in Last 365 DaysRewards Per $100 Spent
Platinum Badge Rebound Rewards Platinum$2,500 and Up$9.00
Platinum Badge Rebound Rewards GoldBetween $1000.00 and $2,499.99$7.00
Platinum Badge Rebound Rewards SilverBetween $0.00 and $999.99$5.00


Create Your Account



Rebound Rewards Frequently Asked Questions

How do I register for Rebound Rewards?

To register for Rebound Rewards, simply create a {{config path="general/store_information/name"}}.ca customer account. Upon creating your account, you’ll automatically be placed in the Rebound Rewards Silver tier. That’s it!


Does it cost anything to register for Rebound Rewards?

Nope. Signing up for Rebound Rewards it totally free and there aren’t any ongoing membership fees.


How do I earn Rebound Rewards?

To earn Rebound Rewards, all you have to do is place an order for eligible products while logged in to your {{config path="general/store_information/name"}}.ca customer account.


How is my Rebound Rewards tier determined?

Your Rebound Rewards tier is determined by the amount you have spent, excluding tax and shipping, on qualifying product over the past 365 days while logged into your {{config path="general/store_information/name"}}.ca customer account. If the amount you’ve spent in the last 365 is between $0 and $999.00, you qualify for Rebound Rewards Silver. If the amount you’ve spent in the last 365 is between $1000 and $2499.99, you qualify for Rebound Rewards Gold. If the amount you’ve spent in the last 365 is over $2500, you qualify for Rebound Rewards Platinum.


How are my Rebound Rewards calculated?

Your Rebound Reward is calculated based on the amount spent (after coupons, before shipping) on eligible products for each order. Depending on the Reward Tier you’ve qualified for, you will receive $5, $7 or $9 for every $100 you’ve spent on eligible product. If you’ve placed multiple orders in a month, the rewards for each order will be consolidated into a single Rebound Rewards code.


What products are eligible for Rebound Rewards?

All regular-, sale- and clearance priced products are eligible to earn Rebound Rewards.


What products are not eligible for Rebound Rewards?

The only products that are not eligible for Rebound Rewards are E-Gift Certificates. The purchase of E-Gift Certificates do not earn Rebound Rewards. Rebound Rewards may not be used towards the purchase of Rebound Rewards. Orders paid for, in part with or entirely, an E-Gift Certificate will earn Rebound Rewards.


How long are my Rebound Rewards valid for?

Rebound Rewards are valid for three months from the date of issuance.


How do I know what Rebound Reward tier I belong to?

To check your Rebound Rewards Tier, simply log into {{config path="general/store_information/name"}}.ca and click the ‘My Account’ link at the top of the page. Then, on the left menu click ‘My Rebound Rewards’.


How do I access my Rebound Rewards?

There are two ways to access your Rebound Rewards:

  1. Through the Website: To access your Rebound Rewards, simply log into {{config path="general/store_information/name"}}.ca and click the ‘My Account’ link at the top of the page. Once your account page loads, click ‘My Rebound Rewards’ on the left menu. All active Rebound Rewards codes will be listed under ‘Valid Rebound Rewards’.
  2. Through E-Mail: Your Rebound Rewards will be sent on the first day of eligibility to the e-mail address linked to your {{config path="general/store_information/name"}}.ca account. If you haven’t redeemed your Rebound Rewards a week prior to expiration, you’ll receive a reminder e-mail.

When will I receive my Rebound Rewards?

Rebound Rewards are sent on the first day of the month, one full calendar month after the order was placed. For example if an order was placed on July 15th (or any other day in July), the reward would be available on September 1st.

Rebound Rewards Schedule
Month Order Placed:Reward Sent:Reward Expires:
JanuaryMarch 1stMay 31st
FebruaryApril 1stJune 30th
MarchMay 1stJuly 31st
AprilJune 1stAugust 31st
MayJuly 1stSeptember 30th
JuneAugust 1stOctober 31st
JulySeptember 1stNovember 30th
AugustOctober 1stDecember 31st
SeptemberNovember 1stJanuary 31st
(of the following year)
OctoberDecember 1stFebruary 28th
(of the following year)
NovemberJanuary 1st
(of the following year)
March 31st
(of the following year
DecemberFebruary 1st
(of the following year)
April 30th
(of the following year)

What should I do if I didn’t receive my Rebound Rewards e-mail?

If you didn’t receive your Rebound Rewards in your e-mail, log into your {{config path="general/store_information/name"}}.ca account and check the Valid Rewards section. If you still can find your Rebound Rewards, please contact customer service and we'll be happy to help.


Can I receive Rebound Rewards if I placed my order as a Guest?

Unfortunately, it is not possible to earn Rebound Rewards if your order was placed using as a guest. We are unable to retroactively link orders placed as a guest to a registered account.


How do I redeem my Rebound Rewards?

While logged into your account, simply copy and paste your valid Rebound Rewards code into the field for Coupons & Rebound Rewards codes – then click the ‘Apply Coupon’ button. The value of your Rebound Rewards will be subtracted from the order subtotal.


Can I redeem my Rebound Rewards on more than one purchase?

No – A Rebound Reward code may only be redeemed once, even if the entire value wasn’t used during on the initial order. In order to maximize the value of your Rebound Rewards, you must redeem the entire value of your Rebound Rewards in one transaction.


Can I link my Rebound Rewards from another GoalieMonkey, LacrosseMonkey or BaseballMonkey?

We are unable to link Rebound Rewards from any of our other websites.


Can I use my {{config path="general/store_information/name"}}.ca Rebound Rewards on GoalieMonkey, LacrosseMonkey or BaseballMonkey?

No – Rebound Rewards may only be used on the site through which they were issued.


If I use a Rebound Reward on an item and decide to return the item, what happens to my rewards?

Once a Rebound Reward code is redeemed, we are unable to re-issue a new code or re-activate the issued code in the event of a merchandise return.


Can I have multiple accounts on one website?

Yes – although it would be in your best interest to utilize one account to maximize your rewards.


Can I trade my Rebound Rewards to somebody else?

No – Rebound Rewards are non-transferrable. Rebound Rewards may only be used by the customer they were issued to.


Can I earn or redeem Rebound Rewards at a MonkeySports Super Store?

No – Rebound Rewards cannot be earned or redeemed at the MonkeySports Super Stores.



Rebound Rewards Terms and Conditions

{{config path="general/store_information/name"}}.ca is proud to offer our very own loyalty program, Rebound Rewards. Customers can earn between $5 and $9 for every $100 they spend on eligible product. The reward a customer qualifies for, is dependent on which tier they are apart of. The tier is based on the amount a customer has spent while logged in to their customer account over the past 365 days. Participation in Rebound Rewards requires a valid e-mail address. Membership in the Rebound Rewards Program is subject to all applicable laws and regulations and is void where prohibited by law.

Rebound Rewards are earned on the amount of customer purchases after all applicable discounts are applied and before shipping and tax is imposed. Eligible customer purchases include sale-, regular- and clearance-priced merchandise, but exclude the purchase of E-Gift Cards.

One Rebound Reward code will be issued for all orders placed during a calendar month on {{config path="general/store_information/name"}}.ca. A customer must spend at least $100 in a calendar month while logged in to their customer account to qualify for Rebound Rewards. Orders placed through a guest user are not eligible for Rebound Rewards, even if the e-mail address matches a customer account. Rebound Rewards codes are sent one full calendar month after the qualifying order(s) have been placed via e-mail or through the customer account. Rebound Rewards are valid for a period of three months. Once a code has expired, it cannot be used.

Rebound Rewards is not legal tender. No cash back. Rebound Rewards cannot be applied to the price of Shipping. Offer can be redeemed with any other offer but cannot be redeemed for cash. Up to three Rebound Reward codes may be redeemed per order. To maximize the value of Rebound Rewards, you must redeem the entire value of your Certificate Code in one transaction. Rebound Rewards may not be redeemed in more than one transaction, once the code is redeemed it cannot be used again even if the full value was not used in the first transaction. Rebound Rewards codes are nontransferable, and they are valid only for the site from which they were issued.

Rebound Rewards will be applied prior to percent-off total purchase discounts. {{config path="general/store_information/name"}}.ca Rebound Rewards Certificate Codes may not be redeemed: (1) as price adjustments on prior purchases; or (2) to purchase Gift Cards; or (3) at retail store locations; (4) for team orders. Some exclusions may apply including items subject to minimum advertised pricing. Orders deemed to be 'bulk' or 'team' may not qualify for Rebound Rewards.

Merchandise returned for refund is not eligible for Rebound Rewards; the value of returned merchandise will be deducted from the order subtotal to reflect the earned amount. If merchandise purchased earning a {{config path="general/store_information/name"}}.ca Rebound Reward is subsequently returned or price adjusted, the value of the {{config path="general/store_information/name"}}.ca Rebound Rewards previously earned and/or the amount of the merchandise refund may be reduced to reflect any unearned value. Return value of merchandise purchased with a {{config path="general/store_information/name"}}.ca Rebound Rewards Certificate Code may also be subject to adjustment.

{{config path="general/store_information/name"}}.ca reserves the right to terminate program membership and take appropriate administrative and/or legal action if it suspects fraud, misrepresentation, abuse or violation of the program’s terms and conditions. The Rebound Rewards Program is offered entirely at the discretion of MonkeySports Inc., and it may, at its sole discretion, cancel or modify program rules, benefits, participation, regulations, earning and redemption structure without any notification.

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